Gateway app on iOS - communication error?

dsieber
Grasshopper

So, I recently updated my phone to iOS 14. Now, when I try to schedule a recording, I get this message:

Shaw gateway manager is having trouble communicating with your Gateway....etc, etc. 

Everything else seems to be fine - I can browse my recordings, etc. Are there any known issues with the app now?

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I'm not seeing any reported issues with the app currently...

shaw-valerie
Moderator
Moderator

@dsieber I'm not seeing any reported issues with the app currently. Have you tried uninstalling and reinstalling the app from your phone? 

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Well, I just tried that. Now I just get “unable to retrie...

dsieber
Grasshopper

Well, I just tried that. Now I just get “unable to retrieve lineup”, and things are worse. 😞

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Me too :( previously I could see my recordings view listi...

mikeer
Grasshopper

Me too 😞

previously I could see my recordings view listings but adding new recordings would basically turn out. I deleted & re-added the app and I can sign in and it sees my portals but it can’t see my recordings or show the guide.

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