Hey lohnesb,
Thank you for reaching out! I am sorry for the delay in response. The forums aren't monitored as closely as our other support channels. If you are subscribed to those channels, they should be working as expected. It may be a signal related issue, I'd recommend trying some of the troubleshooting steps here. If you continue to receive the same error message, your best bet is to touch base with technical support to help resolve your issue.
Cheers,
Tony | Community Mod.