Hiding unsubscribed channels on my Shaw Gateway HDPVR


I've had this issue with before with previous Gateway HDPVR boxes but when I recently activated my gateway HDPVR box yesterday there was no option in the settings to hide unsubscribed channels unless it's done manually for each channel, when I turned my tv on this morning, there was a box to click on to hide all unsubscribed channels on my guide....It doesn't work, still showing unsubscribed channels, not a biggie, but still....oh & yesterday when my box was activated, it said on the screen "ELEVATE" & now it I stay shows "ESPIAL TV"....not sure if that means anything.

Need more help?