Home wifi error message blue curve TV

[Durell787]

Can someone please tell me why I get an error message when trying to watch an active recording on my iPad/iPhone on the Bluesky app that says I need to be on ‘home wifi’ to watch. All my devices are on the same home wifi and I still get this message. 
thanks

[DarthVader]

Me too. Lame.

[rstra]

Is it an in progress recording?

[shaw-valerie]

@Durell787 @DarthVader Recordings are unable to be played back in the BlueCurve TV mobile or web apps prior to the completion of the recording. If you wish to start a program from the beginning while it's still recording, you would need to watch on your set-top box instead of on your mobile device. 

[Kiteboardjim]

That is really lame and with today’s technology it should not happen. Please fix this ASAP!

[mdk]

@Kiteboardjim -- with today’s technology it should not happen

I doubt that this is "fixable". Instead, I think that it is a deliberate policy by Shaw -- "working as designed".

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