How to unsubscribe from a channel?

NNoyed_n0w
Grasshopper

I accidentally subscribed to BBC News channel and now I'm being billed for it.  It seems impossible to unsubscribe on my TV/App/online?  I'd be content if I could just send an email noting this subscription was made in error and have them deal with it but I can't wait 45 minutes in their chat queue to sort this out.  Seems like a brazen breach of CRTC rules to make it so easy to accidentally subscribe and way too hard to unsubscribe. 

1 Reply

Absolutely correct. Easy to add impossible to remove. Hou...

NWGW
Grasshopper

Absolutely correct. Easy to add impossible to remove. Hours on hold for no knowledge agents on either customer service or via chat lines!

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