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IpCoam - What is this?

Grasshopper

In my list of authorized devices streaming BluCurve TV there is a device entitled IpCoam device - c9bae .  Last week I noticed I had about 9 of these and engaged in a chat with a Shaw Rep who asked if I had home security cameras.  I do not.  I was advised to delete them all.  Now, a week later I have another appear.   I'm beginning to think someone or something has access a TV device in my home and is trying to access it's camera.   Anyone else see this?

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those are just the BlueCurve TV app login tokens for Blue...

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Moderator

@pat-carm @tamal25 @Junio @rstra those are just the BlueCurve TV app login tokens for BlueCurve TV access. They are backend files and has nothing to do with any IP Cameras. I'll touch base with our admin team as it's odd for those to show up. I'm sorry for any confusion this may have caused.

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Yes I noticed this too. I deleted the devices and will mo...

Grasshopper

Yes I noticed this too. I deleted the devices and will monitor. It would be nice to know what they are.

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I believe those are just your BlueCurve devices, do you h...

Master

@pat-carm I believe those are just your BlueCurve devices, do you have any Pace boxes?

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I have three TV's connected to BlueCurve devices.  The ma...

Grasshopper

I have three TV's connected to BlueCurve devices.  The main one and two others.....are THOSE two the Pace boxes?   Also, I have streamed on my iPad through the bluecurve app.....would this be causing the iPcoam files to populate?

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The other boxes are likely the Pace boxes and I think the...

Master

The other boxes are likely the Pace boxes and I think they are related to the IpCoam. Your iPad will also show but will display it’s friendly name, the My Shaw app will show all the devices. 

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I have them too. I deleted them. I also found some weird...

Grasshopper

I have them too. I deleted them. I also found some weird foreign names on my list which I deleted. I am the only one in my family who manages and access the My Shaw so it wasn't any of my family members adding these "devices". I am a former Shaw employee and I find it very troubling that these "devices" are popping up on my "TV" section. I really hope it's not employees taking advantage of customer's accounts. Shaw, do something about this.

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those are just the BlueCurve TV app login tokens for Blue...

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Moderator

@pat-carm @tamal25 @Junio @rstra those are just the BlueCurve TV app login tokens for BlueCurve TV access. They are backend files and has nothing to do with any IP Cameras. I'll touch base with our admin team as it's odd for those to show up. I'm sorry for any confusion this may have caused.

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I'm seeing them as well.  - did you confirm with the admi...

Grasshopper

I'm seeing them as well. @shaw-tony - did you confirm with the admin team that these can be safely ignored?

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Seems like I'm getting these every time I log into BlueCurve

Grasshopper

Seems like I'm getting these every time I log into BlueCurve

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Yes, they can safely be ignored.

Moderator
Moderator

@redehm Yes, they can safely be ignored.

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