@jewelstone2 What model of cable box do you have? Are you receiving an error message when trying to schedule a recording for the future (if so, what is the message you receive)? Or are you unable to record the channel while watching it by pressing the record button on the remote?
@jewelstone2 -- would like to cancel Netflix
Contact Shaw (currently, online chat gets priority over telephone) to cancel any Shaw-provided services.
Contact Netflix, if you have subscribed through them.