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one, maybe two pixelated channels

KirbyF997
Grasshopper

I'm getting one (Comedy Channel), maybe another channel, on the occasion that gets all jumbled up.  I did the usual, unplug, wait, and plug back in.  The results are the same.  Any suggestions?  I'm on Vancouver Island (Duncan)

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UPDATE #2 I managed to talk to another technician today (...

KirbyF997
Grasshopper

UPDATE #2
I managed to talk to another technician today (Saturday morning).  He got it all fixed up for me.  

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You don’t say which cable box you have, but give Shaw a c...

rstra
Grand Master

You don’t say which cable box you have, but give Shaw a call so they can troubleshoot. It is likely a signal issue.

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I always forget one thing.  IT's that standard HD box.  B...

KirbyF997
Grasshopper

I always forget one thing.  IT's that standard HD box.  But, I guess you're right.  I'll have to give them a call and let them figure it out.  Thanks

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UPDATE.  I contacted the technicians.  I basically got a...

KirbyF997
Grasshopper

UPDATE.  I contacted the technicians.  I basically got a "we know that is happening" response.  Since then, it's gotten worse.  

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Time for Shaw to book a service call.

rstra
Grand Master

@KirbyF997   Time for Shaw to book a service call.

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UPDATE #2 I managed to talk to another technician today (...

KirbyF997
Grasshopper

UPDATE #2
I managed to talk to another technician today (Saturday morning).  He got it all fixed up for me.  

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