A number of members of this forum have asked this question in the past, including myself, but I've seen no response from Shaw at all on it. The question is why is it no longer possible to pause a program on one channel, go to another and watch it for awhile and then return to the paused channel where it was paused? This should be a very straightforward feature even if you only limited it to 2 channels in total. I'm certain this is a commonly used feature to avoid watching endless commercials (heaven knows we pay enough for basic cable services we don't have to endure commercials as well) while maintaining an interest in two programs that are of interest.
Please respond indicating when this feature will be available in BlueSKY. Thank-you.
Currently this feature is not possible with BlueSky TV equipment and we do not have any ETA as to when it might be available. The box does not allow you to swap between tuners, so it might be best to record the shows and that way you can fast forward through commercials.
Without this feature Blue sky becomes entirely undesirable. the ability to buffer on two or three channels was very useful on the Gateway. If this is unavailable you are not a viable provider, I am returning to my Gateway which is in almost every way a superior product and I find it hard to understand why your company would choose to go backwards in technology. Blue sky is slow balky and kicks me out of programs on a consistent basis. I will watch Netflix on my appletv, not as convenient but it may replace my cable entirely in the future. What were they thinking, streaming is going to.be tough to compete with if your technology keeps going backwards. Are there any plans on coming out with an improved Gateway system or is Shaw commited to the inferior Blue sky system.
Your people are coming Monday to take Blue sky back and restore.the old system.
Your answer does not solve nor address the inferiority of the new "BLUE-SKY/CURVE" so as other people stated here: I believe I'll have to "upgrade back" to Gateway.