It's now June 2023 and it's WORSE THAN EVER since Shaw me...

[kaycee01p]

It's now June 2023 and it's WORSE THAN EVER since Shaw merged with Rogers.
This ridiculous RECORDING OF EVERY SINGLE TIME SLOT ON VARIOUS CHANNELS is Using Up ALL my PVR STORAGE SPACE. 

Instead of recording 1 time slot I've had up to 5 time slots recorded of the Same Episode and I'm fn getting sick and tired of this Technical BS.

Plus ALL the stupid ERROR Messages and the  TRY AGAIN messages...

If this is the HORRIBLE SERVICE we're going to get going Forward, I'm definitely going to get a CLASS ACTION LAWSUIT going for IMPLIED WARRANTY bcuz NONE of Us are getting the SERVICES that we are PAYING FOR and have PAID FOR!!

I could post alot more photos, but this is just to show the BS going on now.

Thanks alot Rogers!

[kaycee01p]

What a RIDICULOUS answer by customer support!!!

This recording bs NEVER happened UNTIL Shaw merged with ROGERS! 

IMPLIED WARRANTY bcuz we are NOT getting the Services that we PAY for...

[rstra]

@kaycee01p  The recording issue was happening, on BlueCurve and other platforms, before Rogers took over. You can try finding the recording in the guide and modify it to record that channel only, this will prevent the recording from happening on other channels. I do this, but some recordings still repeat on the same channel, which I believe is a guide issue.

[mdk]

some recordings still repeat on the same channel, which I believe is a guide issue.

For a "series recording", you can choose to record only "new" episodes (as tagged by the Guide) or you can record all episodes, including "repeats". 

Yes, I have seen episodes tagged in the Guide as "new", when they obviously are not. Sigh.

[SLLNJ]

I cannot get your suggestion of manually doing a time slot and modifying it directly to work, still does all times of "Young & Restless".  Which is apparently on 6 times across the country, who knew?  Hope Shaw can get this fixed, my wife is not very happy with her new upgraded service package.

[mdk]

@SLLNJ -- try deleting the Y&R series, and then going-through the complete process of adding a series recording, to see if you see an "all channels" option, which you want to avoid.

[noelwardell]

This only started recently , so possibly you could go back to not so recent and put it ( whatever it is ) to where it was then !  

CHEERS N.H.W.

[noelwardell]

Did all that didn't work . Shaw support didn't work either ! Probable just bad network programing .  Probably need a new program contract .

[Rebikachu]

Have you found anything that fixes this? I've also had issues since about June. Didn't really notice it as not much new was airing but now it's an absolute mess. Support isn't helpful. Thanks!

[mdk]

@Rebikachu -- welcome to this peer-to-peer discussion forum, where volunteers try to help.

Which of the previous posts on this thread have you tried? Were any of them successful ?