Set box is stuck on screensaver images

[IainMac]

My TV continually displays screensaver images that I know are coming from the set box.  I've tried unplugging and  rebooting (including an unplugged interval of more than two hours) and continually get the same outcome.  So far, I can't knock the set box out of the screensaver mode. Help?

[mdk]

@IainMac -- My TV continually displays screensaver images that I know are coming from the set box.

To confirm this, disconnect the HDMI cable from the TV, and see if the TV is still generating the images.

>  I've tried unplugging and  rebooting (including an unplugged interval of more than two hours) and continually get the same outcome. 

Have you tried the "pin-hole-reset", to return to the "factory settings" on the Set Top Box?

> Help?

Contact Shaw (www.shaw.ca/chat) or 1-888-472-2222, and ask the Shaw Agent to remotely logon to your S.T.B., to check it out.

[The_seascape]

That screen saver option is such a pain. I wish they would give us a way to disable it all together. 

[rstra]

@The_seascape You could crank it up to 5 hours, maybe that would help.

[robmann]

The same happened to my mothers TV. It ended up being an issue with the remote losing its brain. Try removing and replacing the batteries. I stumbled upon the solution by going to another set top box/tv and reprogramming the remote to the TV - then went back to the messed up TV/box. The remote worked properly again just needed to reprogram once more to the offending TV. This happened over a year ago never had the problem since.