A few times a week in the evening my internet will for a few minutes turn off or refresh (I don't know how to explain it) & hence my cable will do the same since I have the wireless cable box...yet my sister who recently had to go to bluecurve tv player after years of the Motorola ones when her internet does the same thing it does not affect her cable because she has the wired 4k tv player....that's why I asked to do back to the wired 4k tv player (that I haven't recycled yet) been always been told no I can't....sorry it's a 1st world problem/issue.....(Btw I just call the boxes Bluecurve rather Ignite)
@acarnold909 -- phyically, where are you?
Do you see anything on Shaw's "outages" pages:
https://support.shaw.ca/t5/service-updates-outages/tkb-p/service-updates
that is specific to your location?
@acarnold909 You will want to contact Rogers to troubleshoot your internet connection.