tv outage

[wakvale]

South east Vancouver - TV has been off all morning. Why?

[wakvale]

Hello - is anyone out there?

[mdk]

@wakvale -- I did an online chat with a Shaw Agent, and got the reply:

It seems we are experiencing an outage in whole of British Columbia related to VOD and general TV services in general. We are aware about the situation and have back-end teams working on it.

We will try to resolve the issue as soon as possible.

We do not have an exact time on when it will be resolved, it will automatically resume when it is resolved on our side.

Thank you for your patience.

Nothing, yet, on Shaw's "outages" web-page.  Sigh.

[rstra]

@wakvale  I am not in Vancouver, but all good in the southern interior and nothing posted on the outage page. You may want to contact Shaw directly. 

[g-idk]

Hi @wakvale , @mdk ,  strange they say whole of B.C. , no problems here in Burnaby with tv or internet all morning, working fine.  

[mdk]

@g-idk -- for me and you, live TV and Internet are fine.

For me, it is VOD that shows "fail to load content. Try later".

YMMV.

[rstra]

@g-idk  Probably one of the off shore support people that are losing their jobs. 

[g-idk]

@rstra , lmao!!, oh the fun times ahead. 

[g-idk]

@mdk , good point I neglected to check that will do so now.  

[g-idk]

@mdk , @rstra , mdk you are correct my VOD is also showing the same message about try again later when I tried to play something.