Exactly - received the same message, i "HAD TO" change fr...

[DesBr]

Exactly - received the same message, i "HAD TO" change from my working perfectly fine Shaw Gateway/Portal system...  to Ignite and all i can say is it's absolutely horrible in comparison.  WHEN will Rogers provide a better menu system, better controls, better pause and rewind / forward features...  It's a terrible step backward in design.  IS there an update coming?  Do they / can they happen soon???  Thinking of going to Telus instead.

[g-idk]

Hi @DesBr , I don't think anyone on here has insider info about any changes to the tv system.  You will need to blame Comcast/Xfinity in the states since they provide all the equipment and base software for Rogers/Shaw which they license to them to use.  Improvements could be coming but who knows when.  All television is being switched over to iptv and being removed from your coxial cable to free up more bandwith for internet use, until the one day they can go fully 100% fibre to your home, which is many years away.  I totally understand your frustrations with the new system and just wanted to try and answer your questions for you, sorry wasn't more help.