Jump to solution

Where to return shaw cable box in Penticton?

davee12
Grasshopper

We have no Shaw retail stores here and the customer service agent seemed to have no idea?

 

0 Kudos
3 Solutions

Accepted Solutions
Jump to solution

In Winnipeg it was to the UPS store. Don't even need to b...

watchtoomuch
Grasshopper

In Winnipeg it was to the UPS store. Don't even need to box it up - UPS does that for you. Make sure you have your account #

View solution in original post

0 Kudos
Reply
Loading...
Jump to solution

Hey  you should be able to drop off equipment at the loca...

shaw-tony
Moderator
Moderator

Hey @davee12 you should be able to drop off equipment at the location below. Otherwise, the next closest Shaw retailer is in Kelowna - 2350 Hunter Rd. You can find all of our local Shaw retailers here.

Rainer's Printer Repair Service
645 Main St,
Penticton, BC
(250) 492-7040
Hours: Mon-Fri: 9:00am-1:00pm, Sat-Sun: Closed

View solution in original post

0 Kudos
Reply
Loading...
Jump to solution

Currently all equipment returns are handled by mail. Get...

shaw-valerie
Moderator
Moderator

@Barb60 Currently all equipment returns are handled by mail. Get in touch with an agent via Live Messaging and they'll be able to generate a return label for you, so your equipment can be returned via Canada Post. 

View solution in original post

0 Kudos
Reply
Loading...
7 Replies
Jump to solution

In Winnipeg it was to the UPS store. Don't even need to b...

watchtoomuch
Grasshopper

In Winnipeg it was to the UPS store. Don't even need to box it up - UPS does that for you. Make sure you have your account #

0 Kudos
Reply
Loading...
Jump to solution

Hey  you should be able to drop off equipment at the loca...

shaw-tony
Moderator
Moderator

Hey @davee12 you should be able to drop off equipment at the location below. Otherwise, the next closest Shaw retailer is in Kelowna - 2350 Hunter Rd. You can find all of our local Shaw retailers here.

Rainer's Printer Repair Service
645 Main St,
Penticton, BC
(250) 492-7040
Hours: Mon-Fri: 9:00am-1:00pm, Sat-Sun: Closed

0 Kudos
Reply
Loading...
Jump to solution

Can I still return equipment to Rainer’s in Penticton?

Barb60
Grasshopper

Can I still return equipment to Rainer’s in Penticton?

0 Kudos
Reply
Loading...
Jump to solution

-- the previous posting in this thread gave a telephone-n...

mdk
Legendary Grand Master

@Barb60 -- the previous posting in this thread gave a telephone-number for Rainer's. Is that number still in service? Does anybody answer (during business hours) ? What answer did they give?

 

 

0 Kudos
Reply
Loading...
Jump to solution

Currently all equipment returns are handled by mail. Get...

shaw-valerie
Moderator
Moderator

@Barb60 Currently all equipment returns are handled by mail. Get in touch with an agent via Live Messaging and they'll be able to generate a return label for you, so your equipment can be returned via Canada Post. 

0 Kudos
Reply
Loading...
Jump to solution

This location is no longer valid. Please do not return sh...

sergej
Grasshopper

This location is no longer valid. Please do not return shaw equipment to this address any longer.

0 Kudos
Reply
Loading...
Jump to solution

-- put the equipment into any box that you have that fits...

mdk
Legendary Grand Master

@sergej -- put the equipment into any box that you have that fits, and seal it.

Take it to any Canada Post outlet.  They will ship it back to Shaw, and Shaw (not you) pays for the shipping.

The serial-numbers on the Shaw equipment identify that your account is/was associated with the equipment.

Keep the tracking-number receipt, to, if necessary, prove to Shaw that you have returned their equipment.

 

0 Kudos
Reply
Loading...
TALK TO US
We're here to help