I am in West Vancouver. For the second time in the last few days my 3510 PVR suddenly rebooted in the middle of the day. This happened on Monday around 5 PM and it just happened today at 2 PM. It took about 15 minutes to come back on today but nothing would respond other than changing channels, no menus no recording list, nothing. Then all of a sudden the PVR read PSLd and the screen turn to black with the shawl logo saying "login error trying to reconnect". So nothing is working. What is going on ?
Apparently this is a problem on Shaw's side with the HD PVR's. They just keep rebooting over and over again. Spoke to a tech on the cha function. There is a service alert but it's not showing up on the page.
I live in North Van and my box is rebooting randomly daily. Often multiple times per day. It has been doing this since December
I had this issue and a tech came by and said it was due to a weak signal going the box. He did a few things on site but I believe he had someone at their office boost the signal. He also upgraded our PVR since it was a few years old now. Since that happened we've experienced .. less... issues.