Shaw's 2-year ValuePlans offer extended promotional savings and a price guarantee for two years. See the sections below to learn more about our 2-year ValuePlans.
Current ValuePlan options include:
Internet 2-year ValuePlan
| What Shaw provides to you | Your commitment |
|---|---|
|
Maintain a minimum of Internet 75 for two years |
Internet and TV 2-year ValuePlan
| What Shaw provides to you | Your commitment |
|---|---|
|
Maintain a minimum of Internet 75 and the TV service level that is stipulated as signing up for in the agreement |
Customers that choose to end their 2-year ValuePlan early will be required to:
At the expiry of your 2-year ValuePlan term, your service will continue on a month-to-month basis, or you can re-sign for a new 2-year ValuePlan. Following the end of your two-year term, you will no longer be eligible for the monthly 2-year ValuePlan discount unless you choose to re-sign a new agreement.
To learn more information about our 2-year ValuePlan, as well as your commitment, visit: Shaw.ca/serviceagreement
No, 2-year ValuePlans are available for customers who want to receive additional value on their services.
Month-to-month plans continue to be a great option for customers who are not yet ready to commit to a 2-year term.
There are a number of benefits of a Shaw 2-year ValuePlan. Some of these benefits include:
Internet Only
Internet + TV - Includes all the benefits of Internet Only, plus...
2-year ValuePlans are designed for customers who want to receive the most value with their Shaw services and hardware. A 2-year ValuePlan is great for both new and existing Shaw customers.
| ValuePlan Benefit | New Customer | Existing Customer |
|---|---|---|
| Seeking price guarantee on Shaw base services for 24 months | Yes | Yes |
| Looking to have access to the latest hardware | Yes | Yes |
| Looking to save on installation fees | Yes | Yes |
| Looking to cancel services within the next 24 months | No | No |
Here are some frequently asked questions about Shaw's 2-year ValuePlans,
Are 2-year ValuePlans only available with Ignite (formerly BlueCurve) TV?
No, 2-year ValuePlans are available for most video hardware and are strongly encouraged for all video customers. Customers with hardware already in the home who would like to sign a 2-year ValuePlan will benefit from rate guarantees, no installation required, and no loss of recordings.
Does the 2-year ValuePlan include a service price guarantee?
New 2-year ValuePlans with Internet include a price guarantee. Visit our Terms of Use for more details.
What happens at the end of a 2-year ValuePlan?
After the 24-month period, customers can renew the ValuePlan at the current in-market rate and enjoy the same benefits of a ValuePlan for another 2 years. Customers can also choose to not re-sign for two years and pay regular month-to-month rates. If your 2-year ValuePlan is not renewed at the end of your two-year term, you will no longer receive any monthly 2-year ValuePlan discount.
Do I get to keep the hardware at the end of the 2-year ValuePlan?
Yes. Shaw will continue to provide you with rental equipment at the then-current monthly rental price plus applicable taxes.
If you choose to leave after your term has ended you are required to return all hardware to Shaw.
Can I change my level of service while on a 2-year ValuePlan?
Provided you maintain the minimum service level of Internet 75 or higher on an Internet 2-year ValuePlan, or Internet 75 and Total TV on a 2-year ValuePlan with TV, you can make changes to your services at any time without breaking your agreement. However, downgrading Internet services from to a lower service level may incur rental fees for Ignite TV hardware if you choose to keep it.
Can I sign up for a 2-year ValuePlan if I have subscribed to a traditional (legacy) TV package?
2-year ValuePlans apply to our newest Video packaging available.
Can I temporarily suspend my account when I have a 2-year ValuePlan?
Yes. If you are currently signed up for a 2-year ValuePlan, the ValuePlan term continues during Vacation Suspension. If your ValuePlan term expires during Vacation Suspension, your services will resume on a month-to-month basis at the market price at the time. If you’re moving, you may suspend your services for up to 31 days while moving between your old and new address.
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