Billing

pjelinek
Grasshopper

I have 2 accounts with Shaw, [mod edit to remove account info] I can access through my computer, no problem.

[mod edit to remove account info], cannot access, I also do not have a password for this account. How can I get to view this account.

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Years ago when I was on a monthly payment plan for my Sha...

Spatch
Grasshopper

@pjelinek 

Years ago when I was on a monthly payment plan for my Shaw equipment, Shaw set all of that up on its own account, separate from my main account for all the services I was subbed to.

Anyways, I was able to access that secondary account through the Shaw app.  When I opened the app there was a pull down menu at the top of the screen where I could select which account to view.  Maybe check your Shaw app if you haven’t already to see if that’s their case for you too.  If not you should probably call or chat with a Shaw agent so they can link up your two accounts.  This page is a customer to customer forum and not moderated by Shaw support.

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Hi  , Just to add a point, Please never ever put your per...

g-idk
Grasshopper

Hi @pjelinek , Just to add a point, Please never ever put your personal info. such as account numbers, etc. on a public forum for everyone to see.  That is not a safe thing to do.  

Yes there are Shaw Moderators but they visit infrequently, so @shaw-tony &/or @shaw-valerie could you please remove the original posters account info, thanks in advance.  

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Linking multiple accounts to your Shaw ID

shaw-valerie
Moderator
Moderator

@pjelinek You can add your second Shaw account to be managed under your existing Shaw ID by following the steps here, or create a separate Shaw ID using a different email address following these steps

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