I really do not want to create a new ID. I just wish shaw would quit making me do the 2 step verification. I changed browsers like 6 months ago and shaw keeps saying I have a new browser. I telephone and spoke with a tech who told me they would quit asking me to do the 2 step but whatever he did was not right.
@jean23 -- I changed browsers like 6 months ago and Shaw keeps saying I have a new browser.
Is it possible that your new web-browser is configured to NOT accept "cookies" ?
If Shaw can drop their cookie into your web-browser, then when Shaw retrieves the cookie, they will know that "hey, it's you again, I recognize your browser".