lack of service no dial tone for over 48 hours

JamesRossW
Grasshopper

no dial tone

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Call or chat in to Shaw to troubleshoot.

rstra
Grand Master

@JamesRossW  Call or chat in to Shaw to troubleshoot.

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-- try disconnecting the electrical power from the Shaw H...

mdk
Legendary Grand Master

@JamesRossW -- try disconnecting the electrical power from the Shaw Home Phone adapter, for a few seconds, and then reconnect the power, and allow it to restart. If that does not help, contact Shaw: 1-888-472-2222 for assistance, using your mobile-phone.

 

 

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-- how many telephone handsets (and/or base units) are in...

mdk
Legendary Grand Master

@JamesRossW -- how many telephone handsets (and/or base units) are in your home? Is one of them "off-hook", i.e., tying-up the phone line?

If you call from your mobile-phone to your home-phone, does it go straight to voice-mail?

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