You can get notifications from your home security devices through the Ignite HomeConnect (Shaw) app for a number of motion events. Learn how to turn on notifications for your Ignite Indoor/Outdoor Camera (Wired)TM or Ignite Doorbell Camera (Wired)TM and specify the type of activity that triggers a notification.

How to turn motion notifications on or off

These steps will show you how to enable and disable home security motion notifications in the Ignite HomeConnect (Shaw) app.

For a screen-by-screen walkthrough of what you'll see in the Ignite HomeConnect (Shaw) app, check out: Turning motion notifications on or off (iOSAndroid).

  1. Open the Ignite HomeConnect (Shaw) app on your mobile device.
    • Sign in with your Shaw ID and password if you're not already signed in.
  2. Select the Home tab at the bottom of the screen.
  3. Select the image for the camera feed you would like to enable notifications for.
  4. Select the Settings (gear icon) option in the upper right corner.
  5. Under the Notifications section, select the Notifications option.
  6. Select which type of notifications you would like to receive (People or All Events).
    • To disable notifications, you can select No Notifications.

Note: Notifications for motion events can't be archived or retrieved once dismissed; but you can still review all of your motion events from the last 7 days. Go to How to watch video clips from your camera for more information.

How to turn doorbell ring notifications on or off

These steps will show you how to enable and disable doorbell ring notifications in the Ignite HomeConnect (Shaw) app.

For a screen-by-screen walkthrough of what you'll see in the Ignite HomeConnect (Shaw) app, check out: Turning doorbell ring notifications on or off (iOSAndroid).

  1. Open the Ignite HomeConnect (Shaw) app on your mobile device.
    • Sign in with your Shaw ID and password if you're not already signed in.
  2. Select the Security tab.
  3. Find the doorbell camera and select the camera thumbnail.
  4. On the camera screen, select the Settings icon in the upper-right corner.
  5. In the Notifications section, turn the Doorbell Ring setting On/Off.

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