If you previously registered a device so it could be used with the Shaw Go WiFi network of hotspots, you can deauthorize the device using the My Shaw website (my.shaw.ca) or My Shaw mobile app. 

 

Remove a device using the My Shaw website

To remove a registered Shaw Go WiFi device using the My Shaw website:

  1. Visit my.shaw.ca.
  2. Sign in using your Shaw ID and password.
  3. Click My Services and select Internet from the dropdown menu.
  4. Scroll down to Shaw Go WiFi devices.
  5. Click Edit next to the device you want to edit.
  6. Click Remove this device.

Back to top

 

Remove a device using the My Shaw mobile app

To remove a registered Shaw Go WiFi device using the My Shaw mobile app (Apple App Store | Google Play Store)

  1. Open the My Shaw app.
  2. Tap the menu icon:
    • On an Apple device, tap the three dots (…) in the bottom right corner.
    • On an Android device, tap the three lines (☰) in the top left corner

  3. Tap Shaw Go WiFi Devices.
  4. Tap the device you want to edit.
  5. Tap Remove Device.

Back to top

 

 

Related Articles

 

 

Labels (1)
TALK TO US
Need more help?