McAfee Internet Security is a complete virus and online protection suite which is supported by McAfee and available free of charge as an additional benefit included with your Shaw Internet service. This guide will provide detailed instructions for installing the McAfee Internet Security software (McAfee SecurityCenter). At this time McAfee Internet Security is available only for Windows.

Did You Know


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Learn More: Identifying Fraudulent Emails "Phishing"

How to install McAfee Internet Security

Before You Begin

It is important that you remove any existing antivirus programs from your computer prior to installing McAfee Internet Security. If you are using a third-party antivirus program such as Norton or Microsoft Security Essentials, please consult the support information available on the manufacturer's website for further instructions on how to properly remove it from your computer.


To install McAfee Internet Security, please follow these steps: 


  1. Sign into My Shaw
  2. Scroll to the My Services section and click on Manage Internet
  3. In the McAfee Internet Security section (at the bottom), click Free Download.

    Download McAfee Internet Security

    Note: If you have already registered for McAfee Internet Security, the button will be labeled as "Re-download".


  4. If you have not already registered, clicking the Free Download button will expand the McAfee Internet Security subscription window. Enter your first name, last name, and email address, and click the Subscribe button. On the resulting subscription confirmation screen, click the Download button to download McAfee Internet Security.
    • If you have already registered, you will be taken directly to step 5.
  5. You will now be directed to the McAfee website to continue the installation. From the new window, click the red Download button.

    Note: If you see a message stating that "A system error has occurred. Please try again", you will need to reset your Web browser. To do this, please follow the instructions located at Internet Browser Support.


  6. You will be prompted to accept a user agreement for the McAfee software. The agreement can be read on-screen or printed if you so choose. When ready, click Agree and Download to continue

    McAfee Internet Security Shaw License Agreement


  7. Copy the provided serial number and then click Download to continue

Note: The serial number you see on your screen is only valid for a short period of time and is distinct to your installation. 


  1. Follow the instructions on the download page to begin the download of McAfee Internet Security on your computer.
  2. When the download has completed, you will be asked to Install

  1. The McAfee product will start it's installation process.
  2. When it has finished, you will see the Done window appear confirming that the process was completed successfullyClick on Done.

  1. McAfee has now finished installing McAfee Internet Security. The main user menu will now be accessible via a menu bar icon by the date and time on your computer (lower-right hand corner of your screen)

  1. McAfee will now attempt to update itself and demonstrate it's features unless you select Skip on the bottom. Once done updating, select Let's go to launch McAfee
  2. You can now navigate through McAfee® as needed

Related: How to remove McAfee Internet Security software, Internet Security FAQs

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