Shaw Support: Internet Troubleshooting

Shaw Internet Services FAQ

Learn more about our Internet services with our frequently asked questions. Shaw Internet services are available to customers throughout western Canada and into Ontario. To find a list of our Internet services visit Shaw Internet plans. Shaw Internet... Read more

Control smart home devices with Rogers Xfinity

Rogers Xfinity just got smarter with controls for popular smart lighting, plugs, thermostats and door locks—all in the same convenient app where you manage and protect your home WiFi network and connected devices. All you need is the Rogers Xfinity a... Read more

About: Advanced Security

Advanced Security is included with a subscription to any Rogers Internet bundle, and can be activated in the Rogers Xfinity app (formerly known as the Rogers Xfinity app). This feature monitors your home network for online threats in real-time and al... Read more

Advanced Security FAQ

Advanced Security is included with a subscription to Rogers Xfinity Internet. This feature monitors your home network for online threats in real-time and alerts you of any suspicious activity. Find answers below to frequently asked questions about Ad... Read more

How To: Use Advanced Security

Advanced Security monitors your home network for online threats in real-time and alerts you of any suspicious activity. To access your Advanced Security features, go to the Home tab in the Rogers Xfinity app and select Advanced Security. When enabled... Read more

How to setup Active Time Limits with Rogers Xfinity

Learn how to set up Active Time Limits with Rogers Xfinity. An Active Time Limit provides awareness of how long a profile is active on your home network, to help your family promote healthy Internet usage habits. Setting Active Time Limits When Activ... Read more

Rogers Xfinity app FAQ - Protected Browsing

Find frequently asked questions about how Protected Browsing works in the Rogers Xfinity App (formerly known as Ignite Home App). Protected Browsing FAQs Learn more about how Protected Browsing works in Rogers Xfinity app with these frequently asked ... Read more

Rogers Xfinity FAQ - Parental Controls

Find frequently asked questions about how to use Parental Controls in the Rogers Xfinity App (formerly known as HomeConnect App). Parental Controls Learn more about how Parental Controls work in Rogers Xfinity with these frequently asked questions. H... Read more

How To: Pause Internet access with Rogers Xfinity

With Rogers Xfinity (formerly known as Ignite HomeConnect) you can pause or unpause Internet access for a user or device. Pausing Internet access prevents that user from going online while connected to your home network. How to pause Internet access ... Read more

Manage people and profiles with Rogers Xfinity

Learn how to manage people and profiles with Rogers Xfinity. In the People menu, you can view and create profiles. Profiles allow you to group devices together to easily manage and personalize your home network. Features like Parental Controls and Do... Read more

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