Find solutions on everything from modems and connectivity, to setting up email on your mobile device.
Your Shaw modem is assigned a dynamic IP address automatically, which we cannot change by request. While your IP address is dynamic, it is meant to stay the same for a long period of time, and may never change. Changes or maintenance to our network c... Read more
Find frequently asked questions about how Bedtime Mode works in BlueCurve Home. This article provides details on:Bedtime ModeMore BlueCurve Home FAQ topics Bedtime ModeWhat is Bedtime Mode and how does it work?Bedtime Mode allows you to automatically... Read more
Learn how to use Bedtime Mode with BlueCurve Home. With Bedtime Mode, you can pause Internet access based on a schedule that works for your home. Video Tutorial: How to use Bedtime Mode with BlueCurve Home Can't view the video? Click here to view on ... Read more
Learn how to setup Active Time Limits with BlueCurve Home. An Active Time Limit provides awareness of how long a profile is active on your home network, to help your family promote healthy Internet usage habits. When enabled, you will be notified whe... Read more
Find frequently asked questions about how Protected Browsing works in BlueCurve Home. This article provides details on: Protected Browsing More BlueCurve Home FAQ topics Protected Browsing What is Protected Browsing? Protected Browsing is an opt-in s... Read more
Find frequently asked questions about how Active Time Limits work in BlueCurve Home. This article provides details on:Active Time LimitsMore BlueCurve Home FAQ topics Active Time LimitsWhat is an Active Time Limit?An Active Time Limit provides awaren... Read more
Find frequently asked questions about how Parental Controls work in BlueCurve Home. This article provides details on:Parental ControlsMore BlueCurve Home FAQ topics Parental ControlsHow do Parental Controls for BlueCurve Home work?Parental Controls f... Read more
With BlueCurve Home you can pause or unpause Internet access for a user or device. Pausing Internet access prevents that user from going online while connected to your home network. Video Tutorial: How to pause WiFi with BlueCurve Home Can't view the... Read more
Learn how to set Parental Controls with BlueCurve Home. Turn on Parental Controls to reduce the risk of accessing objectionable websites and apps, and enable protective search settings for Google, Bing and YouTube. Video Tutorial: How to set bedtimes... Read more
Learn more about Shaw Internet services with our frequently asked questions. Did You Know: You can view past bills, set up Auto payment, set up your eBill, and view your current bill status using the My Shaw app. Download the My Shaw app on the Apple... Read more
Below you'll find answers to commonly asked questions about WiFi connectivity, network issues, and how to improve download speeds. Many Internet issues can be quickly solved by resetting your modem unplugging the power cord, waiting 30 seconds, and p... Read more
Learn about how you can improve your Internet security with these Web browser security tips. Internet browsers allow you to safely and quickly access online content and your favourite websites. This article will provide insight into:What is a Web bro... Read more
Learn more about Internet security with tips on how to keep you safe while online with our Internet Security frequently asked questions. Note: McAfee Internet Security is a complete virus and online protection suite which is supported by McAfee and a... Read more
The Cisco DPC3848 modem allows parents and guardians the ability to create custom parental controls to limit access to any aspect of the Internet they wish. With the ability to create custom filters of keyword, website and device blocks. How to acces... Read more
Email spam is a common issue. Learn how to protect yourself from email spam with these resources. Protecting yourself from email spam Q: Who likes getting spam in their email?A: No one! According to data from Statista, email spam messages accounted f... Read more
McAfee WebAdvisor provides useful features that keep you safe while you search the web, like security checks, search, download, and password security protection. WebAdvisor is only available on PCs running Windows Vista or newer operating systems. Ac... Read more
Learn more about using McAfee Internet Security tools and any complications that they may cause with your Internet experience. This guide will provide information about, and links to, tools which will help you resolve any complications that you might... Read more
Learn how to remove McAfee by using the McAfee Consumer Product Removal (MCPR) tool to remove data completely for a McAfee Security product installation on a supported Windows operating system. How it works Using the product removal tool How it works... Read more
The vulnerability scanner feature in McAfee Internet Security manages your computer's updates so that you no longer have to wait to be notified when a program update is available. Updates will be automatically found and offered by McAfee Internet Sec... Read more
Shaw Secure 12.8 is an updated version of Shaw Secure available to Windows 8 and Windows 8.1 users (excluding Windows Phone and RT) which has been designed to accommodate touch screen environments. Along with the new touch-capable interface, version ... Read more