Shaw Support: Internet Troubleshooting

BlueCurve Home FAQ - Bedtime Mode

Find frequently asked questions about how Bedtime Mode works in BlueCurve Home. This article provides details on:Bedtime ModeMore BlueCurve Home FAQ topics Bedtime ModeWhat is Bedtime Mode and how does it work?Bedtime Mode allows you to automatically... Read more

How to use Bedtime Mode with BlueCurve Home

Learn how to use Bedtime Mode with BlueCurve Home. With Bedtime Mode, you can pause Internet access based on a schedule that works for your home. Video Tutorial: How to use Bedtime Mode with BlueCurve Home Can't view the video? Click here to view on ... Read more

How to setup Active Time Limits with BlueCurve Home

Learn how to setup Active Time Limits with BlueCurve Home. An Active Time Limit provides awareness of how long a profile is active on your home network, to help your family promote healthy Internet usage habits. When enabled, you will be notified whe... Read more

BlueCurve Home FAQ - Protected Browsing

Find frequently asked questions about how Protected Browsing works in BlueCurve Home. This article provides details on: Protected Browsing More BlueCurve Home FAQ topics Protected Browsing What is Protected Browsing? Protected Browsing is an opt-in s... Read more

BlueCurve Home FAQ - Active Time Limits

Find frequently asked questions about how Active Time Limits work in BlueCurve Home. This article provides details on:Active Time LimitsMore BlueCurve Home FAQ topics Active Time LimitsWhat is an Active Time Limit?An Active Time Limit provides awaren... Read more

BlueCurve Home FAQ - Parental Controls

Find frequently asked questions about how Parental Controls work in BlueCurve Home. This article provides details on:Parental ControlsMore BlueCurve Home FAQ topics Parental ControlsHow do Parental Controls for BlueCurve Home work?Parental Controls f... Read more

How To: Pause Internet access with BlueCurve Home

With BlueCurve Home you can pause or unpause Internet access for a user or device. Pausing Internet access prevents that user from going online while connected to your home network. Video Tutorial: How to pause WiFi with BlueCurve Home Can't view the... Read more

How to set Parental Controls with BlueCurve Home

Learn how to set Parental Controls with BlueCurve Home. Turn on Parental Controls to reduce the risk of accessing objectionable websites and apps, and enable protective search settings for Google, Bing and YouTube. Video Tutorial: How to set bedtimes... Read more

Shaw Internet Services FAQs

Learn more about Shaw Internet services with our frequently asked questions. Did You Know: You can view past bills, set up Auto payment, set up your eBill, and view your current bill status using the My Shaw app. Download the My Shaw app on the Apple... Read more

Shaw Internet Troubleshooting FAQ

Below you'll find answers to commonly asked questions about WiFi connectivity, network issues, and how to improve download speeds. Many Internet issues can be quickly solved by resetting your modem unplugging the power cord, waiting 30 seconds, and p... Read more

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