Shaw Support: Internet Troubleshooting

Can I change my dynamic IP address?

Your Shaw modem is assigned a dynamic IP address automatically, which we cannot change by request. While your IP address is dynamic, it is meant to stay the same for a long period of time, and may never change. Changes or maintenance to our network c... Read more

BlueCurve Home FAQ - Downtime Scheduler

Find frequently asked questions about how the downtime scheduler works in BlueCurve Home. Downtime scheduler FAQ What is the downtime scheduler and how does it work? Downtime scheduler is a feature in BlueCurve Home that allows you to automatically p... Read more

How To: Set a downtime schedule with BlueCurve Home

With the downtime scheduler in BlueCurve Home, you can automatically pause internet access on a schedule that works for your home. Set a schedule for bedtime, homework, dinner, or anytime you want. Up to four schedules can be set per day of the week.... Read more

How to setup Active Time Limits with BlueCurve Home

Learn how to setup Active Time Limits with BlueCurve Home. An Active Time Limit provides awareness of how long a profile is active on your home network, to help your family promote healthy Internet usage habits. When enabled, you will be notified whe... Read more

BlueCurve Home FAQ - Protected Browsing

Find frequently asked questions about how Protected Browsing works in BlueCurve Home. This article provides details on: Protected Browsing More BlueCurve Home FAQ topics Protected Browsing What is Protected Browsing? Protected Browsing is an opt-in s... Read more

BlueCurve Home FAQ - Active Time Limits

Find frequently asked questions about how Active Time Limits work in BlueCurve Home. This article provides details on: Active Time Limits More BlueCurve Home FAQ topics Active Time Limits What is an Active Time Limit?An Active Time Limit provides awa... Read more

BlueCurve Home FAQ - Parental Controls

Find frequently asked questions about how Parental Controls work in BlueCurve Home. This article provides details on: Parental Controls More BlueCurve Home FAQ topics Parental Controls How do Parental Controls for BlueCurve Home work?Parental Control... Read more

How To: Pause Internet access with BlueCurve Home

With BlueCurve Home you can pause or unpause Internet access for a user or device. Pausing Internet access prevents that user from going online while connected to your home network. Video Tutorial: How to pause WiFi with BlueCurve Home Can't view the... Read more

How to set Parental Controls with BlueCurve Home

Learn how to set Parental Controls with BlueCurve Home. Turn on Parental Controls to reduce the risk of accessing objectionable websites and apps, and enable protective search settings for Google, Bing and YouTube Set Parental Controls Parental Contr... Read more

Shaw Internet Services FAQs

Learn more about Shaw Internet services with our frequently asked questions. Did You Know: You can view past bills, set up Auto payment, set up your eBill, and view your current bill status using the My Shaw app. Download the My Shaw app on the Apple... Read more

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