Learn how to detect and remove malware and viruses from your computer with these troubleshooting tips. Malware is software that is intended to damage or disable computers or computer systems. Sometimes a computer can become infected by malware, and as a result programs on your computer, or the computer itself can run slowly, or perform erratically. If you feel that your computer may have been infected with a virus or other malware you can attempt to detect and remove it by using an antivirus program, such as McAfee Internet Security.
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Did You Know?
Running a virus scan on your computer can help to discover and eliminate the threats caused by malicious software such as viruses and spyware. McAfee Internet Security is available free of charge as an additional benefit included with your Shaw Internet service.
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Common symptoms displayed by a computer that has been infected by malware include some of the following:
If you feel as though you may have malware on your computer, you can attempt to detect it by running a virus scan through an antivirus program, such as McAfee Internet Security, AVG, Norton, MalwareBytes and more. Below, you will find a few examples of popular free antivirus software. Please be aware, many of these programs offer both a free version and paid version.
Examples of antivrus programs with free or trial versions:
How to remove Malware
Once you have an antivirus program installed on your computer, you can run a virus scan in an attempt to identify potential malware. If given the option, choose to run a "full scan" and not a "quick scan" or "selective scan".
If your virus scan is unable to detect any malware, or your computer is functioning in a way that prevents you from installing, loading or running a virus scan, you may need to restart your computer in safe mode. Rebooting your computer into safe mode will prevent non-essential programs from running on your computer, and should limit the effect that malware and viruses have on your computer temporarily so that you can effectively and safely remove them.
For more information on McAfee Internet Security solutions, please see these resources.