When someone sends you an email, it travels to their email server, is routed to Shaw's email server, and lands in your mailbox — where you can access it using any email app (or Shaw Webmail). When you send an email from your email app, it travels that same path in reverse.

There are settings in email apps and mobile devices that let you choose how often the server is checked for new email.

 

Shaw email server settings

Just like with letters or parcels you'd send through the postal service, addresses are important. You need two email addresses to exchange emails. Servers also have addresses, and you'll need to know Shaw's server addresses to set up an email account in a 3rd party email app.

 

These are the (IMAP) email settings we recommend you use:

 

Account Type: IMAP
Username: Your Shaw email address without @shaw.ca
Password: Your Shaw email password
Email address: Your Shaw email address
Incoming Server Name: imap.shaw.ca
Incoming Server Security Type: SSL
Incoming Server Port: 993
Outgoing Server Name: mail.shaw.ca
Outgoing Server Security Type: TLS
Outgoing Server Port: 587
Domain: shaw.ca

 

To use Shaw's POP3 incoming mail server, use these settings:

 

Incoming mail server and settings:
Incoming Mail Server: pop.shaw.ca
Server Type: POP
Security Type: None
Port: 110

 

Encrypted incoming mail server and settings:
Incoming Server: pop.shaw.ca
Server Type: POP
Security Type: SSL/TLS
Port: 995

 

If you’re setting up Exchange ActiveSync, use these settings:

 

Email address: Your Shaw email address
Domain: shaw.ca
Username: Your Shaw email address, without @shaw.ca
Password: Your Shaw email password
Exchange server: wm.shaw.ca
Use secure connection (SSL): Yes
Use client certificate: No

Related: Learn more about email server settings

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