HTTP ERROR 400
Problem accessing /service/preauth. Reason:
account is not active:
What the ... why one earth can't I access my email?????????????? (took email address out for privacy reasons). How on earth can my account not be active?? And even if it was I should still be able to access it. This isn't hotmail or yahoo.
Couldn't get more discussions to load until after I posted and now I see I'm not the only one, I can access ALL my other accounts from the same computer I always access them from so wth Shaw?????????
And seriously?????? kicking me out of the forums (which I hate the new format, can't find anything) within seconds of trying to update this post. Time for Telus me thinks.
@slk that is certainly odd. Did you recently make any changes to your Shaw account? I am sorry for any frustrations as I recommend touching base with technical support to re-enable your email. As for the forum, it may have been timed out which will automatically log out you. Let me know if you see any error messages when trying to edit.
I am having the same problem. I create an email, and after about a day or two, I get this error. Can't get an email account to last more than two days. Very frustrating. The email stops working both through webmail and through Mac Mail. It's like the account just vanishes, for no reason.
It was about 10 characters and a mix of digits, characters, and upper and lower case letters. And why would it completely disable the email and now allow me to even reset the password?
@Praitty Hmm, do you have it set up with any 3rd party email programs? Emails may be disabled if there is suspicious activity on them. Touch base with our technical team so they can have it reactivated for you.