Account is not active????

slk
Grasshopper

HTTP ERROR 400

Problem accessing /service/preauth. Reason:

    account is not active:

What the ... why one earth can't I access my email?????????????? (took email address out for privacy reasons). How on earth can my account not be active?? And even if it was I should still be able to access it. This isn't hotmail or yahoo. 

Couldn't get more discussions to load until after I posted and now I see I'm not the only one, I can access ALL my other accounts from the same computer I always access them from so wth Shaw?????????

And seriously?????? kicking me out of the forums (which I hate the new format, can't find anything) within seconds of trying to update this post. Time for Telus me thinks.

 

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that is certainly odd. Did you recently make any changes...

Moderator
Moderator

@slk that is certainly odd. Did you recently make any changes to your Shaw account? I am sorry for any frustrations as I recommend touching base with technical support to re-enable your email. As for the forum, it may have been timed out which will automatically log out you. Let me know if you see any error messages when trying to edit.

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