Three days of no service and there’s been no service outage posted on your updates?! Shaw you need to do better. We pay for a service and deserve honest communication about what is going on. Figure it out.
@Thekunys -- welcome to this peer-to-peer discussion forum, where volunteers try to help.
This forum is not a path to Rogers Together With Shaw Support [1-888-472-2222].
As @rstra recommended, telephone them. If you really have no service, use your smart-phone to access their "chat" web-page: www.shaw.ca/chat to contact an Agent, via typing on your phone's "virtual-keyboard".