Arris XB6 and TP-Link Extender

[kenohrn]

 (Hi All:

I recently got an Arris XB6 from Shaw.  Today, I wanted to log on to my TP-Link RE450 (AC1750) to check various things.

I cannot do so.  Neither the default TP-Link IP address, website name nor the RE450's Arris IP provide a log on. 

The extender works fine, and various devices can log on as required to its extended network.  But I now have no administrative control over it.

I do understand that Shaw will not support extender problems.  Has anyone on this forum had a similar issue, and found a solution?

Thanks in advance. 

[mineincalgary]

Not sure if this is helpful, but when I used an extender (same as what you have), i assigned a static up address. The I could log into it without issues.