My Ignite Internet 500 WiFi Gateway has not allowed my Blink module (security Camera system) to log on to the 2.4 channel for months. It appears to be a common problem. See the Rogers forum (https://communityforums.rogers.com/t5/Internet/Blink-Sync-Module-2-not-connecting/td-p/522377) and Amazon forum (https://www.amazonforum.com/s/question/0D56Q0000D9UfleSQC/blink-mini-camera-wont-connect-to-24ghz-on...)
I've tried everything - resets, new batteries, YouTube videos - the wifi just won't accept the password. I assume I'll either need to change from Shaw/Rogers or buy a different camera system. Can anyone recommend a camera system that works with Shaw?
@DCSR1 I have both versions of Blink modules connected to my Ignite modem (band steering turned on) and they work fine. Possibly a faulty module?
@DCSR1 -- please watch: https://www.youtube.com/watch?v=104ST80XVsk
He makes a few suggestions, including replacing the Blink's battery.
I have a "multimeter" that can show the battery's Voltage (should be 1.5) and its Amperage (it should be above 4 amperes). Some new batteries show up to 6 Amperes, while "near-dead" batteries only show about 1 Ampere. Avoid "carbon-zinc" batteries, and use "lithium" batteries. Some rechargeable batteries only reach 1.2 Volts.
I’m a new Haw/ Rogers customer….my blink sync module worked fine on my previous Telus home wifi network….but since moving and switching to Shaw Ignite, I can’t get my sync module to connect to the network. I’ve turned off band steering and renamed the 2.4 ghz network. Module fails to connect with an incorrect password…..which is entered correctly. I’ve reset the module, ensured my mobile device can connect to the network….and still the module won’t connect. Does anyone have an answer to fix this??
My Blink system was working fine on the Shaw Router until I upgraded to the new router recently. I suspect the block on Blink is an attempt to force Shaw and Rogers users away from home security alternatives and into the Shaw and Rogers Ingnite HomeConnect solution. It is blatant and egregious anticompetitive behaviour and needs to be reporting to the Competition Bureau of Canada through their complaint from below.
https://competition-bureau.canada.ca/contact-competition-bureau-canada/complaint-form
@Outdoorsytom You couldn’t be more wrong, both of my modules work fine with the Rogers Ignite modems.
Hey "Grand Master",
I have a Shaw Router, not a Rogers. I have still reported it to the competition bureau as Shaw is not providing any meaningful support in this regard and I am out about $600.