A few days ago I could not get my 2 pods to remain connected to the network (app would show that pods were on, then off line for no reason; light kept flashing green). Via phone call that lasted a hour (wasted time is my guess), Tech Support had me trying numerous things and ended up with asking me to send them back and they would send me 2 new ones. I had the same issue again with both new pods. What did work for me was to plug the pods into a socket within a few feet of the Gateway router and set them up (including naming them) with the BlueCurve app. I then unplugged them and moved them to two different locations in my house. They rebooted and this worked just fine (and I suspect would have worked with the first 2 pods). So, the lesson here is, do not try and set them up where they will end up being used; set them up near the Gateway unit then move them. Also helpful to know that when the pod is working fine, the app is happy and there is no light at all on the pod (Tech Support told me that a solid white light on the pod meant it was working fine. Nope). Clicking the Connect icon at the bottom of the app screen shows which devices are connected to the Gateway and which ones are connected to the individually named pods. Success!
