If you have the ability to edit you should really delete or edit your post to remove your personal information. This is a customer to customer forum not moderated by Shaw support. Call Shaw support at 1-888-472-2222 for assistance with your issue.
Hi @perce , and Hi @Spatch , I will ask a Shaw Moderator which are real but do not visit on a daily basis. So @shaw-tony or @shaw-valerie could you please remove the original posters personal info, thanks in advance. Oh and @rstra is correct if you are no longer a Shaw internet customer your email with Shaw is now deleted from service. Have a great day. Stay Safe.