Internet down

[Twoputt2]

In south Surrey anyone else ?

3pm Tuesday 11

[rstra]

Yes. 

https://support.shaw.ca/t5/service-updates-outages/tkb-p/service-updates/label-name/lower%20mainland

[Oceanpark12]

Ocean park. We have power. Haven’t had cable or internet all day. 

[rstra]

@Oceanpark12  Contact Rogers to troubleshoot.

[Oenny]

Is yours back.  Mine is still down and I can’t seem to find anyone who can tell me how much longer it’s going to be.

[mdk]

@Oenny -- since you seem to have Internet access, either:

1. Logon to the My Shaw Portal, to look for any service-message relevant to your location;

2. Look online for the "Shaw Service Updates & Outages by Region":

    https://support.shaw.ca/t5/service-updates-outages/tkb-p/service-updates

to look for any "open" reports.  Note that "resolved" reports are quickly removed from this web-site.

[Mstazzy]

Mine is still down. Im having a tough time finding out how much longer it will be as well It’s greatly affecting my job/livelihood

[mdk]

@Mstazzy -- physically, where is your cable-modem? Spuzz'um? O'Liver? Okotoks? Van Der Hoof?  T'suke? 🙂

Look online for the "Shaw Service Updates & Outages by Region":

    https://support.shaw.ca/t5/service-updates-outages/tkb-p/service-updates

to look for any "open" reports for your region.  Note that "resolved" reports are quickly removed from this web-site.

[lina_123]

Me too since last night

[g-idk]

@lina_123 , If you live in the lower mainland there are numerous outages due to the wind storm yesterday, I see on the outages report page.  Is this the area that you live in.