I have contacted Shaw numerous times now. Initially, they reported that it was not a Shaw problem since it related to 3rd party apps (Apple Mail). When I called back and said it only applied to one of my accounts and mentioned the outage, they admitted that yes, they were having some issues and it was being investigated. It has now been over a week for me without mobile access to email. They told me to use Webmail but even webmail is not acting normally (takes a long time for mail to load and display). It is not an easy way to handle my email.
POP works but will not bring up my folders. For now, forwarding to another account will handle new emails but it is imperative that my old folders be accessible. There is no efficient way to handle exporting my old mail. If anyone has any suggestions that does not involve using IMAP, it would be greatly appreciated. Oh and gmail import is not possible while these problems are existing.
