I'm trying to set up Thunderbird (IMAP) with my Shaw email, but it doesn't seem to be working right. It's receiving emails fine, but if I try to send any, I get an error message saying that it timed out. I used the settings listed on the site, listed below, so I'm not sure what the issue could be. Any input would be gratefully received.
Settings I used:
Account Type: IMAP
Username: Your Shaw email address without @shaw.ca
Password: Your Shaw email password
Email address: Your Shaw email address
Incoming Server Name: imap.shaw.ca
Incoming Server Security Type: SSL (SSL/TLS option in Thunderbird)
Incoming Server Port: 993
Outgoing Server Name: mail.shaw.ca
Outgoing Server Security Type: TLS (SSL/TLS option in Thunderbird)
Outgoing Server Port: 587
Thunderbird did automatically try to set the outgoing port as 465, so I tried that as well, and that too failed.
I'm using Windows 10 on a laptop, for reference.
Yep, I have no issues whatsoever with Webmail. I've been using it without any problems. And I have the email set up on my phone and can send email just fine there too. Thunderbird seems to be the only one with issues.
Edit: I just ran a quick test, as I also have a Gmail account set up to use Thunderbird as well, and wondered if it was a Thunderbird issue. Attempted to send a test email from each account to the other.
"Sending of the message failed.
The message could not be sent because the connection to Outgoing server (SMTP) mail.shaw.ca timed out. Try again."
I tried changing the Outgoing Server to smtp.shaw.ca but that didn't work either.
I'm using Thunderbird 91.4.1 on a MacOS Monterey 12.1.