Re: Shaw Webmail does not load using Microsoft Edge browser

Not applicable

I have the same problem. Ajax version worked fine before Microsoft update and now will not load. No other changes have been done. How do I fix this?

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Re: Shaw Webmail does not load using Microsoft Edge browser

shaw-tony
Moderator
Moderator

Hey gordb klepape kjg604 mrveronn rstra lcf,

This issue should be resolved. I am using Windows 10 with Microsoft Edge and Webmail loads with no issues under Ajax mode.

Can you tell me what version of Microsoft Edge you have? It should be available in the "Settings" tab.

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Re: Shaw Webmail does not load using Microsoft Edge browser

Not applicable

My Edge is:

44.17763.1.0

HTML 18.17763

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Re: Shaw Webmail does not load using Microsoft Edge browser

klepape
Grasshopper

Microsoft Edge 44.17763.1.0

Microsoft EdgeHTML 18.17763

Same as lcf, it would appear that you, Tony, are still using the version that worked for us prior to the update.

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Re: Shaw Webmail does not load using Microsoft Edge browser

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So, am I using an updated version that doesn't work?  I'm confused.  And is there a solution?

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Re: Shaw Webmail does not load using Microsoft Edge browser

klepape
Grasshopper

Yes lcf, you and I (and I assume all with the problem) are using the same, more recent version of Edge. Tony is using the older version. I expect that depending upon the Win10 build the Edge updates may be rolled out differently. The problem must be fixed within the Zimbra mail software Shaw is using so there's nothing you can do about it.

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Re: Shaw Webmail does not load using Microsoft Edge browser

Not applicable

Well, that stinks.  I have to use one browser for some things, and another browser for others. 

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Re: Shaw Webmail does not load using Microsoft Edge browser

klepape
Grasshopper

Well, look at the bright side: makes more work for CSIS and the NSA to keep track of us...

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Re: Shaw Webmail does not load using Microsoft Edge browser

Not applicable

True dat.

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Re: Shaw Webmail does not load using Microsoft Edge browser

Not applicable

I see Shaw has still not dealt with this very basic issue.  When can we expect you to update your service so that those of using the latest Windows platform can read our mail on our Windows browser?

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