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Shaw Webmail

Alex17
Grasshopper

My wife has just started using Webmail and is puzzled why the mail window only goes back to Dec. 24th, 2019. How can she look for an older email?

My own use of webmail goes back to February 2019.

Why the difference and how can we go back a year or s

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There are two protocols for retrieving E-mail from Shaw:...

mdk
Master

There are two protocols for retrieving E-mail from Shaw:

  1. POP - "Post Office Protocol" - the letter-carrier (or Shaw) puts each message into your mailbox on the outside of your home (or on Shaw's server). The first member (or computer) of your household to check the mailbox will grab all the messages, and automatically bring them into your home (or stored onto that one computer that POP'd), removing them from the mailbox.
  2. IMAP - the messages in the mailbox on the outside of your home (or on Shaw's server) stay there, permanently. Any member of your household (or any computer) can "peek" inside the mailbox, without removing the messages. Of course, if one household-member removes (deletes) the message from the mailbox, no other person (computer) can view that deleted message.

So, if your wife's computer POP'd the E-mail on December 23, all those older messages are now stored ONLY on her computer. So, when she uses IMAP, she only sees the messages that have accumulated since her most-recent usage of POP.

 WebMail is an IMAP client, and many other E-mail clients, such as Microsoft Outlook, can be configured to use IMAP.

The advantage of using IMAP (including on your mobile device) is that all of your devices/computers will "peek" into the same mailbox, giving you a consistent view of all the messages still stored on Shaw's server.

 

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There are two protocols for retrieving E-mail from Shaw:...

mdk
Master

There are two protocols for retrieving E-mail from Shaw:

  1. POP - "Post Office Protocol" - the letter-carrier (or Shaw) puts each message into your mailbox on the outside of your home (or on Shaw's server). The first member (or computer) of your household to check the mailbox will grab all the messages, and automatically bring them into your home (or stored onto that one computer that POP'd), removing them from the mailbox.
  2. IMAP - the messages in the mailbox on the outside of your home (or on Shaw's server) stay there, permanently. Any member of your household (or any computer) can "peek" inside the mailbox, without removing the messages. Of course, if one household-member removes (deletes) the message from the mailbox, no other person (computer) can view that deleted message.

So, if your wife's computer POP'd the E-mail on December 23, all those older messages are now stored ONLY on her computer. So, when she uses IMAP, she only sees the messages that have accumulated since her most-recent usage of POP.

 WebMail is an IMAP client, and many other E-mail clients, such as Microsoft Outlook, can be configured to use IMAP.

The advantage of using IMAP (including on your mobile device) is that all of your devices/computers will "peek" into the same mailbox, giving you a consistent view of all the messages still stored on Shaw's server.

 

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