trying to report phishing scam, emails blocked by shaw's smtp server

northwhiterock
Grasshopper

Everytime I try to report a phishing site to Interac or BMO etc... shaw will not let my email with the phishing domain be sent .... 

Its frustrating

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-- the refusal could be an indication that Shaw is alread...

mdk
Legendary Grand Master

@northwhiterock -- the refusal could be an indication that Shaw is already "filtering" E-mail containing the URL. So, your well-meaning report could be redundant. 

If the "bad" message is still in your Shaw E-mail, open WebMail.Shaw.ca & select/open the message, and click the "Spam" button, to report the E-mail to Shaw.

If you can carefully open the phishing site with Microsoft Edge, click the "dot-dot-dot" at the top-right corner of the window, and scroll-down to "Help & Feedback", and click on "Report unsafe site" to get Microsoft to get Edge to block future attempts to access that site.  

Or, if you can identify the site, e.g., "elohssa.weebly.com", then search on "www.weebly.com" to find a way to report the phishing site to Weebly, so that they can delete the site, and the account of the person who created the bad site. 

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You say “could” be that shaw is already filtering the ema...

HIO
Grasshopper

You say “could” be that shaw is already filtering the email, is would be better than could. Any spam I get i cannot forward to shaw 
If Shaw is already filtering then how does the spam email make it into my inbox? And multiple subsequent spam emails with the same @ address keep coming in? 

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wrote If Shaw is already filtering then how does the spam...

mdk
Legendary Grand Master

@HIO wrote If Shaw is already filtering then how does the spam email make it into my inbox? 

This is a "timing" issue.  If the spammer/scammer sent the same "junk" to people to the east of the Pacific timezone, some of those recipients would have already seen the "junk" message before you awoke. They would have submitted a report:  reportspam@shaw.ca  

So you received the "junk" message while you were asleep, or before Shaw/Rogers updated the spam-filtering rules.

Note that the spam-filtering is done BEFORE you download the message from the Shaw mail-server (which is storing the messages addressed to your ID). So, the "junk" was stored on Shaw's mail-server before the spam-filters have been adjusted.  Thus, the hours-old message was not detected by the then-current spam filters. But, when you try to send it, the updated spam-filters will block your outgoing message.

If you live in the Pacific time-zone, you can assume that somebody "east" of you has already reported the "junk" to Shaw, implying that you do not need to submit a "duplicate" report.

If you want, you can edit any URLs that are present, e.g., change "www.ibm.com" to "www (dot) ibm (dot) com", so that the spam-filters do not find the "spammed" URL, but the person reading your message can understand that you meant to cite the URL as "www.ibm.com".

 

 

 

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