I have tried to access my account for months now. All I ever get is " wait while we retrieve your account information ". Well, I'm still waiting ! Your web site is so frustrating; nothing on it works properly. I've recently changed my whole programming, but it's impossible to see my bill. I'd like to be able to see it a few days before it is due so I have those days to get it through my bank. Then perhaps I won't be charged by Shaw as has happened . Jean Alton
Mod Edit: Removed personal information
Thank you for reaching out! I am sorry for the delay in response. The forums aren't monitored as closely as our other support channels. I am very sorry to hear of your frustrations. I'd recommend reaching out to customer support if you are still experiencing some troubles accessing your account online.
Tony | Community Mod.