Hey our modem has been disconnecting randomly almost every day since we have been hooked up here.

We keep having techs come over just to say they don't know what the problem is, they guess that the neighborhood has a bad connection / cabling as it's an older area.

They have changed the modem and the splitter and still problems, now today they were supposed to change again but instead they replaced the neighbors modem on accident and now we have to wait another 5 days to get a tech out again just to do a useless job at fixing the problem.

Has anyone had this much trouble with Shaw before?