A few day ago hunt appeared. Guide and picture was fine. Did a power cycle as that was a suggestion. It messed it up. The guide was blank, pvr function was gone and even the clock was stopped at 12. Chatted with support and they determined the box was shot. They set up to send a replacement. Well a few hours later watching the TV, with hunt and no guide. The hunt disappeared and the guide and everything came back. Went to bed thinking it was good. Woke up the guide is fully loaded but all the channels are not authorized.

Wonder if they deactivate the box when the sent the new on? Wonder if dusted off the inside of it when trying in another room fix it. Try calling support later.