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Ongoing internet problems in Woodbine, Calgary

TMRMCM
Grasshopper

Woodbine Resident and Shaw customer for 20+ years.  In the recent months, we've had the least dependable connections to wifi that we've ever had.  Constant signal drops that vary from a half an hour to several hours (this morning - July 9th).  This is immensely frustrating given the dependence that we have on the internet for my work, my wife's work and my daughter's university studies.  I notice that dated today - early morning - in outages in Southern Alberta a reference to problems being identified and resolved over the midnight to 6 AM timeframe.  Well, according to this morning's outage, that is not the case.

All through this time, I have turned the modem off and on, turned wifi on and off, to absolutely no avail.

Something has clearly happened in this service area to adversely affect service.  

I will wait for someone from Shaw to comment on this matter.  If these problems continue, I will be switching internet service providers to ensure we are getting what we paid for.  At this time, we are not.

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