I installed the HotSpot 2.0 profile that includes Shaw Passpoint, but every time it tries to connect to Shaw Passpoint it spins and briefly displays "Weak Security" under the Wifi name and doesn't connect. My phone automatically tries to keep connecting to Passpoint but it never works anymore. I've tried deleting and reinstalling the configuration profile several times. It only seems to connect with "Shaw Open" and even then it doesn't recognize the device I registered and asks me to "add" my phone to the approved list of devices, causing a duplicate.

I got a replacement iPhone 11 Pro Max from Apple and I haven't been able to connect to Shaw Passpoint ever since. My original iPhone worked fine. I'm on IOS 14.1.

Any suggestions?