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BedTime Mode & Active Time Limit Not Working

juicebox
Grasshopper

I set up two profiles for my two kids.  I set up BedTime mode and Active Time Limit specifying pause devices once the limit is reached. These features worked for a couple days and stopped working altogether - the pause would turn off on its own, same for the BedTime mode.  The time limit is still there but it is not doing anything since the pause is turned off.  Why?  I made an effort to upgrade the modem to BlueCurve because of these "awesome" parental controls.  It's a waste of my time (and the extra rental I paid for this modem) if they don't work.

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