Today is the first of many days where we have some sort of internet issues.  I go through the steps; unplug, wait 30 seconds, replug, and no joy.  I check for outages in the area and nothing.  Go to chat with Shaw and wouldn’t you know it, there’s a problem.... at 5 am? And I see a lot of messages here of internet slowness.  I should have 300mbs and I am just happy when it hits 100mbs....  am I being too harsh?  I think we all pay good money for something more consistent in operation and definitely more consistent in speed.  

so hopefully Shaw sees this and answers my issues, like do I get a refund for service disruption?  And why not?  Why should I pay for a faster internet and get a slower one....  and it’s very inconsistent.  I spend hours on the phone going through different checks for tv and internet only for problems to resume again the very next week.