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A few problems with shaw Bluecurve modem

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When I'm using it works perfectly fine except I have to go onto the opposite network my Chromecast is on which is really odd. Also since I have this in my bedroom with my computer the fan on it is noisy and recently it's been getting louder and louder, it's odd since we've only had the Bluecurve for a few months. I'm also starting to question the privacy because shaw now manages these modems from their system I wonder if they monitor everything we do which is kinda creepy.

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