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A few problems with shaw Bluecurve modem

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When I'm using it works perfectly fine except I have to go onto the opposite network my Chromecast is on which is really odd. Also since I have this in my bedroom with my computer the fan on it is noisy and recently it's been getting louder and louder, it's odd since we've only had the Bluecurve for a few months. I'm also starting to question the privacy because shaw now manages these modems from their system I wonder if they monitor everything we do which is kinda creepy.

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Re: A few problems with shaw Bluecurve modem

Moderator
Moderator

Hi  

Thanks for sharing your feedback! Just to let you know, we don't monitor your connection aside from our internal reporting on the amount of data used on a monthly basis, which is something you can view in your My Shaw account. I have the modem at home as well and did notice the fans at first, but they are necessary for keeping the modem cool and I found that I got used to it over time.  As for the Chromecast issue, we have had some other reports and are currently investigating. You're welcome to join the current discussion over in this thread

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Re: A few problems with shaw Bluecurve modem

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Moderator

Sorry, can you clarify the information you are looking for? We'll see if we can help you out!

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