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Video freezes, sounds stays on for a moment then HD PVR box reboots on its own

automan
Grasshopper

Every once in a while when I am watching live TV or a recording on my PVR and I access the TV guide or access the information on the show I am watching, the picture freezes but the sound is okay for about 30 seconds, then the HD PVR box reboots by itself. During the time that the box freezes, it will not respond to any input from my remote as well as the on off button on the HD PVR also will not respond. Once the unit has completed its reboot sequence. Everything seems to be working fine until the next occurrence. The frequency is at least once a day that it happens. I have tried unplugging the box for various amounts of time (30 seconds, 1 minute, 1 hour) and this has not resolved the problem. I had Shaw come to my house and they replaced the HD PVR, checked all connections and even checked the source from the box down the street. All seems well to the service tech.

We have 2 HD PVR boxes in our house. Both units will do this at times. I am assuming that since my 2 HD PVR boxes as well as the one that was just replaced all do this glitch that it probably is not a fault of the HD PVR's.

To the best of my recollection, this started about a month ago.

Does anyone have this same or similar problem? Has anyone fixed this problem?

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