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Who Me Too'd this topic

cancellation fee that's unfair.

moooso
Grasshopper

Internet Slows Down at Night.
Around 6 to 10 devices are connected to the network.
I'm using 600, when I did Shaw's internet speed test in the daytime, the download speed was around 210M, at night only 3M(I disconnect several devices and connected only two). That's one seventieth or one two hundredth of the speed they promised on their 600 value plan.
I understand that weekday evenings are peak hours for most internet users, network congestion happened every night. 
I have done everything I found on the internet to make it faster but no luck.
I believe their technician can't fix this problem as well.

I'm on the two-year value plan. they told me that you have to pay a cancellation fee if you want to change the provider.
But Shaw has to keep their promises of internet speed. If not, they can't ask me for a cancellation fee I believe.

They have to apologize and compensate about this matter without cancellation fee.

Because they breeched their promise first. I DID NOT GET THE INTERNET SPEED THEY PROMISED!

Am I wrong?

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Who Me Too'd this topic