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fast forward issues


This is frustrating. I have a samsung tv with a paired shaw remote. My issue is when i am watching a recorded tv program and press the fast forward button to get past the commercials  the tv does nothing for almost 2 minutes then all of a sudden it is fast forwarding at high speed. I've called shaw tech support and their diagnosis is it is a faulty remote. I've bought a new remote and still have the same problem.

I'm stumped but ready to move to Telus as my frustration level is sky high.

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